Things have changes significantly since the early days of the automobile. What was once relative simple machinery (seen from today’s point of view), it has developed to become a very complex system that makes a car what it is.
This has some benefits, as into modern cars more and more technology and features are added, but also a series of drawbacks. When it comes to repairing your own car, things have become more complicated. Modern vehicles have many computers that effectively control everything a car does and a lot of electric schemes and that is why repairing your car in your own back yard is not feasible to almost anyone with a car newer than 15 years old .
Because cars nowadays very complex. Everybody recommends going to a large repair shop when something goes wrong. But in the same time some car repair shops are more likely to take advantage of their customers' ignorance.
No one expects you to become a car mechanic overnight, but if you are ignorant about your car and car repairing, mechanics in some car repair shops can take advantage of your ignorance.
In addition, spending months in the court of justice arguing against the shop that has repaired your car is not the way you want to spend your time, I would presume. There are couple ways to protect yourself and your wallet from car repair shop owners that try to take advantage of people when it comes to their cars.
Before you go to the repair shop, do some research about every service center you are considering going to. Check out the shop through ever means available to you, such as word-of-mouth, the Internet (people can post on their blogs or in forums their experience with car repair shops), or other resources (a very valuable resource for finding information about a certain company is the Better Business Bureau).
These resources (including the Better Business Bureau) can be found both online and offline and they are valuable as they offer you a convenient way to check a business's standing and whether there are any unresolved complaints against them. Also, talk to your friends and relatives to find out what car shops they go to and if they are satisfied with the mechanics and the prices.
Second, ask for recommendations. If you do not even know where to start, or you would rather go to a shop with which someone you know has had personal experience, you can ask around for recommendations.
For example, a friend’s recommendation that he has brought his car to the same mechanic for ten years and is satisfied with the work done is a very convincing argument. When you go to a repair shop you have never gone before, be sure to ask many questions.
This is perfectly normal and they will see that you are very interested in their services and your car. You should ask about their prices, their guarantees or warrantees, how much experience their mechanics have, whether they have won any awards, and how they handle customer complaints and other similar questions.
As important, it is to show an interest in your car. Do not leave it alone with the mechanics, stay with them when they look at it to be sure that they look everywhere and in this way, you can avoid them making you to pay for things they never fixed on your car.
Finally, when they tell you what the problem is, request to see the problem. This is in fact your legal right and it is just another method to avoid being abused by the repair shop.
No comments:
Post a Comment